360° Feedback

360° Feedback: The Most Comprehensive Basis for Your Performance Management

MINDONE 360° analysis provides information on how a person is perceived in their professional environment. By gathering various perspectives, 360° feedback provides a comprehensive picture and thus a resulting high-quality analysis. MINDONE 360° analysis is characterised by its innovative questioning technique and can be adapted to reflect company-specific competencies, guidelines and values.

360° Feedback as a Basis for Development

The combination of self-perception and the perception of others results in a valuable assessment of the participant’s current situation, which is then reflected in an informative feedback report. This report includes an overview of strengths and areas for development, concrete recommendations for development and biggest gaps in self-perception and others’ perception of participants. Current evaluations can be compared with the previous year’s values in an analysis of progress. 360° feedback is suitable:

  • for reflecting on your own management impact
  • as a performance management tool
  • as a basis for annual reviews as well as for agreements on development and objectives
  • as a framework for concrete development planning
  • to monitor success of development measures
  • in rolling out a management mission statement and corporate values
  • in change processes as an effective way of aligning corporate strategy with existing management skills.

Overview of MINDONE 360° Feedback:

  • Individualised Questionnaire: We create the questionnaire based on your competency model. The questions are adapted to your company-specific language to ensure maximum identification, validity and applicability.
  • Flexible feedback providers: Both internal feedback providers and externals (e.g. customers and market partners) can be nominated
  • Coordination by ITO: We handle all of the necessary coordination tasks including kick-off events, invitations and technical support
  • Diverse: many languages available
  • Simple, anonymous and secure: The entire process from invitation to evaluation is handled online via our MINDONE platform. Your data is encrypted, anonymised and secure at our IT center in Germany.
  • Professional feedback dialogues, coaching style
  • Successful team debriefings for efficient implementation of development
  • Attentive process support: In addition to the planning, roll-out and monitoring of data capture, we offer a communication strategy tailored to your company as well as preparatory workshops.

What is 360° Feedback?

360° Feedback is a well-established method for gaining a comprehensive assessment of a person’s abilities and behaviours by gathering input from their professional environment. Also known as “multisource feedback”, it combines perspectives from different groups. Feedback is collected from supervisors, colleagues, direct reports and, where appropriate, clients or partners – complemented by the individual’s self-assessment.

By comparing these various viewpoints, a nuanced picture of the person’s impact and development potential emerges.

The aim of 360° Feedback is to provide a well-founded and more objective basis for individual development, leadership feedback, performance discussions or career decisions.

360° Feedback: Areas of Application

Today’s organisations face the challenge of fostering individual potential in a targeted way while also meeting the demands of strategic HR development. 360° Feedback provides a valid, multi-perspective foundation for this – and can be flexibly applied to a wide range of HR needs.

360° Feedback is suitable for numerous strategic and development-oriented HR applications.

Typical use cases include:

  • Leadership development and support for high-potential employees
  • Individual assessments as a basis for development planning
  • Talent management and succession planning
  • Embedding leadership principles and corporate values
  • Promoting a culture of open feedback
  • Supporting change management and strategic initiatives
  • Performance management and goal-setting
  • Evidence-based evaluation of development measures
  • Organisational communication and culture development

360° Feedback: The Process

  1. Kick-off and Integration
    Joint clarification of objectives and strategic integration into existing HR and development processes.
  2. Individual Concept Design
    Development of a company-specific competency model or adaptation to existing frameworks.
  3. Questionnaire Development
    Formulation of differentiated, evidence-based questions tailored to role profiles and target groups.
  4. Defining Feedback Providers
    Selection of internal and external feedback providers based on valid criteria (e.g. hierarchy level, collaboration).
  5. Invitation & Implementation
    Fully digital and anonymous process via the MINDONE platform, including technical support and optional reminders.
  6. Report Generation & Analysis
    Automated, clearly visualised reports highlighting strengths, development areas, biggest gaps, benchmarks, and trends over time.
  7. Interpretation & Transfer
    Individual feedback sessions, accompanying coaching, team workshops or follow-up measures as required.

Frequently Asked Questions about 360° Feedback

How scientifically sound is the method?

The MINDONE 360° Feedback is based on evidence-based questioning techniques and decades of practical experience. The methodology has been developed empirically and validated multiple times.

What does the process look like?

The entire process is fully digital, easy to coordinate, and GDPR-compliant – from the invitation and survey to reporting and coaching.

Is the content tailored to our organisation?

Yes – from the wording of the questions to the selection of competencies and the visual design of the report, the feedback instrument is customised to your specific requirements.

How do you ensure the quality of the feedback?

We ensure meaningful and reliable results through clearly structured questions, well-balanced feedback groups, and experienced process support.

What happens with the results?

Participants receive a detailed feedback report, which is reflected upon in a structured one-on-one session. Optional team debriefings and follow-up measures are also available.

How valid is the approach?

Our method is based on sound, empirically tested questioning techniques. The structure follows scientifically recognised standards for feedback processes.

How many perspectives are included?

Typically: self-assessment, feedback from supervisors, colleagues, direct reports, and optionally clients or partners – all flexibly adjustable.

How long does the entire process take?

Depending on the scope, the process takes around 4 to 6 weeks from project start to reporting – faster if standardised.

Which competencies can be mapped?

Leadership principles, corporate values, behaviour anchors or competency models – fully customisable.

What happens after the feedback?

We support the interpretation in feedback sessions and assist with the transfer into development measures.

How ITO implements 360° Feedback professionally

Our feedback solutions are used worldwide – by international corporations as well as medium-sized enterprises. In the German-speaking region, our clients come from Austria, Germany and Switzerland.

Find out how ITO 360° Feedback is implemented individually, professionally and in full compliance with the GDPR:
Explore our 360° Feedback offer

Would you like to get to know MINDONE 360° Feedback?

Send us your enquiry today – we look forward to speaking with you.

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